What people have to say about Designerdown.com
Designerdown has had two bad ratings.
We thank you for building Designerdown.com, we would be nothing without you.
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Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Product is excellent and as I wanted. Prior to purchase, I sent an email with questions which were answered promptly and accurately. Deliviery took a good week & a half from placement of order -- had wished for it sooner but it arrived ok.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: My order was a small one but their communication with me was prompt, helpful, and friendly. Order arrived very fast and included a personal touch. A very pleasant purchasing experience.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I order my Columbia jacket from this company with a little reservation because I had never heard of Designerdown.com. I also wondered why I was finding myself at a site that sold comforters along with Columbia jackets. I was extremely happy with the entire transaction. Not only did I get the best price for the item, but the communication was great and my order arrived with a few days. I do a lot of online shopping and never bother writing reviews. This company deserves my recommendation and an across the board five star rating.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased with my purchase and the fast and efficient service that Designerdown.com provided. Excellent!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: will recommend to friends
-------------------------------------------------------------------------------- Order: 2738 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I purchased a Columbia sweater at a great price. I received the item very quickly. Ill shop Designerdown.com again!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: This is a second review of this merchant. The first was somewhat less positive, but that resulted from confusion primarily on my part. Everything is quite satisfactorily resolved now, and I would like to set the record straight with a review that better reflects the overall experience.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchants website was user-friendly, my only advice is to make sure and call to check the availabilty of any item because I understand that it is hard to update the website with every order that they get. When I called I recieved GREAT customer service and my order was recieved RIGHT on time. And the price of my order wasnt bad either.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They actually did not have what I ordered on line, so they emailed me with a suggestion of a similar item. It worked out fine.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fast delivery. Booties were as advertised. Would use this merchant again.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Had a good experience dealing with this merchant. Would not hesitate to do so again.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent communication regarding special order item.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was a smooth purchasing experience. I would order from this website again. I liked the e-mails sent to update me on my order status. Delivery occurred within a week. I gave a low score on shipping options because I dont remember having any shipping options - still, the shipping was handled perfectly, so no complaints!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Designer Down did a great job getting my pacakage out in a speedy fashion. After my order was sent out they sent me a very nice card thanking me for my business and included my receipt. Now this is how I like to shop on the internet. Thanks!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thanks for a great experience.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would highly recommend this merchant and would use them again. They called me to verify the address and also e-mailed me to offer another option as the color I had indicated was unavailable.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: i had many questions before I made this purchase, which the seller happily and quickly answered by email. They are wonderful business people!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ***** FIVE STARS ALL THE WAY! I was so pleased with my Duvet Cover. It was so beautiful and fit perfectly! Delivery was extremely fast! I have received so many compliments from family and friends. I would also like to mention that my emails were answered so quickly. I would hardly get done typing my question and within minutes of sending it the company replied. I couldnt be more satisfied! Thank you so very much! JoAnn
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: This was such a positive and pleasant shopping experience! I was kept informed on the status of my purchase, and even received a hand-written thank you note from the store owners. Thanks so much!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I called up the store just to make sure that the size of the jacket I wanted was still available. I got lucky and got the last one. The customer service was awesome. Very helpful and knowledgable. I definitely plan on doing business with Designerdown.com again.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Highly recommend--the notecard included in shipment is a nice touch! Would definitely order from again and refer others to the site. Best price I could find for Willow Tree. Thanks!!!
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Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Awful Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: The product itself was in perfect condition upon arrival and was cheaper than I had found it elsewhere. My only negative feedback is that I requested that it not be sent until a specific date, but my request was overlooked.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wonderful customer service, bends over backwards to please and always in touch. I ordered a L and was able to change it to an XL which they special ordered for me. Awesome product - beautiful Columbia jacket just as pictured. :)
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: No problems
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: As advertised fast shipping
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I wish they would have an option to ship faster. but since they did so well otherwise.I decided to still rate them excellent, I would definatley order from them again.
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Rating: Bad Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: OK Title: Body: Slippers are not very sturdy, theyve already started to leak feathers.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They were in constant contact with me, when one item was backordered. I needed it by a certain date, and they got it to me days in advance. They were very courteous and efficient. I would shop with them again.
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Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great customer serivce! The only issue that I have is that the advertisement stated that the pillow was 100% down filled. The tag on the pillow stated that it was at least 75% down filled. I was disappointed in that, however they offered FREE shipping - you cant beat that!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant provided excellent service. My email inquiries were always answered promptly, and I would recommend this company to others, with no reservation. Delivery (to Canada) was somewhat slow, but Im attributing that to the post office, and not to the merchant. (I made a point of requesting delivery via the post office, in order to avoid the inevitable Customs brokerage fees that come when cross-border deliveries are made via courier companies.)
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great service. Item out of stock when ordered. Julie worked really hard to keep me advised as to delivery.
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Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Designerdown.com personnel were very helpful. The product arrived in perfect condition. I will consider this company for future purchases.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have nothing but praise for these people, the service was great, so far. I had to exchange one of the items for a different size, but I dont expect any problems. The service is personalized, so you arent just a number to this merchant, as you would be to a large company. I will definitely be going back to them for any future needs.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This company was great - they had exactly what I was looking for and delivered it promptly. The pricing was great, too!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My experience with this company was exellent. I ordered a Columbia Trickster Parka from them and come to find out that they are all sold out. They went out of their way to see if they could order another one from Columbia. They stayed in contact with me the whole time and answered all of my questions. Best place I have done business with on the internet ever. Will definitely shop here again! THANK YOU!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Not Rated Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I tried to purchase a Columbia jacket from designerdown.com, but Columbia had sold out of the jacket. Designerdown.com contacted me immediately through email AND a phone call. This level of customer service is hard to find. Even though they didnt have the jacket I wanted, I appreciated how they put in extra effort to contact me.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The most personal service I have received on the web! they even sent a card thanking me for their business. Im so glad I went with designerdown.com.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very personal. I was so excited to find the product that I shared that with the store owners, and they made it even more special. They delivered for free, before Christmas. I will be shopping with them again. Eric & Theresa
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The merchant was very kind and answered all my emails. Would do business again! Thanks.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Good Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Qaulity of product & service was superior to most.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great product, fast delivery. Excellent rating. Will use again if needed. No worries with this merchant.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My transaction with Designer Down was easy from beginning to end, they offered free shipping, and I am very happy with the comforter cover I purchased! They added nice touches, like including a little note saying they appreciated my business inside the package.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The only thing that concerned me was the box was not taped, only folded on top. Didnt seen safe. Could see the purchased product inside. Also the box was very badly crushed on one side.(not your fault) Otherwise all was fine. Thank you!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great products and service. Quick delivery.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The down blanket was excellent quality along with the excellent service. I have been searching for a down blanket for my california king bed for quite a while and finally found one here. The oversized king fits create.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very happy with the quality of the item.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I explained the need to rush my order from Designer Down and couldnt believe how quickly they got it to me. Also, I was very pleased with the pillow -- it was everything they said it was and more. I heartily recommend this company. Lynn
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The entire experience was great! I highly recommend the company.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I dont usually write endorsements for internet vendors, however, this is different. This outfit is not a Fortune 500 company, but a few hardworking folks trying to be of service. I heartily recommend their products and service! I think youll be glad you did business with them.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent store and service. I received a defective pillow and was promptly shipped a replacement! Very courteous customer service. Would definitely recommend buying from this store.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The transaction was smooth. They even sent a nice thank you card. I highly recommend them! :-)
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Both products and customer service deliver comfort and warmth at a highly competitive price. I love my down booties so much I bought an additional six pair as gifts! And their down pillows are superb! I will definitely be shopping here again. You cant go wrong purchasing from Designerdown.com!:~) Thanks for the great experience!
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Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Awesome down products! Extremely happy with quality of merchandise at reasonable prices, ease of placing orders, delivery time with free shipping, and friendly service! Youll be comfortable and cozy with Designerdown.com!!!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Good experience. Very quick delivery. I would recommend this merchant.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: JUst what I was looking for at a great price and fast shipping! thank you!
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: The slippers arrived in a short time, safely delivered by an efficient service.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The fastest service I have ever received when shopping on the internet! Wonderful!
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Received order very quickly. Very nice merchandise.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Want a Columbia jacket? Body: This is the place to get it. One of the owners called me to let me know they were shipping immediately. I got the jacket three days later (cross-country). Shipping was by UPS ground and was included. Also, their prices are slightly better than anywhere else I saw on the Web.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Not Rated Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Beautiful, Soft Comforter Body: I am very pleased with this beautiful, soft baby comforter that I received! It came in less than a week, and I am very happy with it. Prior ro ordering, I needed to contact them via e-mail with a question, and they responded immediately. I only wish that they sold comforter covers with it, since it is white (for now)!
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Down Throw Body: Lovely down throw. I got it for my elderly mother, and it is perfect...just what I wanted! Thank you!!! Excellent transaction in every way!
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Rating: Excellent
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Rating: Good Comments: The pillows and pillow cases I ordered are just right. I would order from them again! The only problems were in the delivery.
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Rating: Good
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Rating: Excellent Comments: Very fast process and delivery. Thank you.
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Rating: Excellent Comments: It doesn't get any better than this as far as merchants or products are concerned! If you place your order online, the communication is good and the order goes without a hitch, if you place your order by telephone, same deal! I am a repeat customer, this being my fourth order. SHOP HERE WITHOUT ANY HESITATION AND THE DOWN TRAVEL PILLOWS ARE THE BEST! We use them for 19 hr. flights, we should know! Cheers!
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent Comments: I have ordered from Designerdown.com twice now in the last year, and have been quite pleased. I would reccommend this store to anyone! Jane M. Larson
Rating: Good Comments: I consider this merchant to be one of the better e-merchants I have done business with. I will definetly purchase from them againe & would definetly advise friends to use them as well.
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Rating: Good
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Rating: Excellent Comments: Received a discount I did not expect and very much appreciate. Very nice people. Quality products. Highly recommend.
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Rating: Good Comments: I ordered slippers as a gift for my daughter-in-law. They were shipped quickly, arrived in good time and good condition, and she likes them...may exchange for color, but that's the way with long distance birthday gifts!!
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Rating: Excellent Comments: Sent several E-mails to keep us informed of how our order was progressing. Thank You card in with our order is a nice touch.
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Rating: Excellent Comments: Very quick delivery. Great product for a extremely reasonable price!
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Rating: Excellent
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Rating: Excellent
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Rating: Good
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Rating: Good
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent Comments: Wonderful online experience! Very personable staff, very accomodating and incidentally, wonderful products!
-------------------------------------------------------------------------------- Order: 1282 Rating: Excellent Comments: The owners were extremely helpful and accommodating. Wonderful to deal with.
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Rating: Good
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Rating: Excellent Comments: I felt there was personal attention to my order.
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Rating: Excellent Comments: Ordering was easy, pricing was competitive, delivery was quick, and I received a quality product. Thank you!
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Rating: Excellent Comments: My down comforter is absolutely perfect in every way! I had ordered several down comforters from several different online stores only to have to return them because of the poor quality. I'm so happy with my purchase from DesignerDown. I have told all of my friends about DesignerDown. The shipping was unbelievably fast and the comforter was packaged very well.
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Rating: Excellent Comments: Item was not in stock, but did not take long to come in. Great product!
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Rating: Good Comments: Item arrived very quickly. They called me and left a message about an accidental double bill that they had fixed right away, but they just wanted to let me know! I would buy from them again.
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Rating: Excellent
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Rating: Good
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Rating: Excellent Comments: I was quite impressed when one of the owners called me to say the size bathrobe I ordered for my aunt to give as a gift was not in stock. She told me what colors were left in a medium and arranged to ship the robe to my aunt in South Jersey and the bill to me in North Jersey. I kept the enclosed business card and will use designerdown again if needed.
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Rating: Excellent
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Rating: Excellent Comments: I was very impressed with their personal touches.
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Rating: Good
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent Comments: Personable interaction with followup with these lovely people. Enjoyed working with these folks and would do it again.
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Rating: Good Comments: They were promt friendly and very easy to work with. They even sent me a free gift that I did not expect.
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Rating: Excellent Comments: Excellent communications and fast service! Products were great!
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Rating: Excellent
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Rating: Excellent Comments: Personal attention to a personal request. Very good experience and an unbeatable price. I will be back!
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Rating: Excellent Comments: Fast service, free shipping and they kept me informed as to the status of my order. Product is a XMAS present so I haven't had a chance to check the quality as yet. So far so good.
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Rating: Good Comments: Prompt shipment. Goods (down booties) a bit tight but wearable.
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Rating: Excellent
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Rating: Excellent Comments: I was very pleased with my order at Designerdown.com. My inquiry with regards to the delivery date was kindly answered and my order was promptly delivered just in time.And on top of it all, the quality of the down comforter is excellent. I think more people should know about this web site.
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Rating: OK Comments: My 'ancient' down slippers also came in 'extra large' [which I bought]. Yours don't BUT your staff was kind enough to notify me of the measurements. Your large is 11". My extra large is 12", so I can't buy them ~ I would still buy from you.
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Rating: Excellent
Rating: Excellent
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Rating: Excellent Comments: Designerdown.com were very responsible and professionals with my order. Everything was perfectly well done. Thanks!p.s. I highly recommend this store for everyone!
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Rating: Good Comments: It would have been nice to have been sent a shipping notice that included a tracking number but when I emailed and asked I was sent a prompt reply and as it happened, the pillow arrived that day and is good quality. I would use designerdown.com again without reservation.
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Rating: Excellent Comments: I had a hard time finding the right price of the item I wanted to buy. I found this site and thier prices and then I looked around, but no other site was cheaper. I compared each little thing and it turned out to be the best deal. They were nice enough to pay the extra shipping and handling and I also recieved a thank you letter from them thanking me for my business. I was very pleased and I would definantly use them again and refer others to them. Only if they sold sheets! Thanks!
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Rating: Excellent Comments: I have long wanted a throw sized (50"x60") down blanket. I have never seen one either at a store or on line. The closest thing I found was a smaller sized baby blanket for about $200.00. Designerdown.com had exactly what I wanted at a terrific price--they even paid the shipping!
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Rating: Excellent
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Rating: Excellent Comments: Thought I had a problem. They responded immediately, giving detailed info so that I could track down if it was recvd or not. It was indeed recvd. And fault was resident manager not notifying may daughter of delivery. Would use Designerdown.com again in a heartbeat. Thank you, Jo Ishaq Desi
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Rating: Good Comments: The product that I received was not what I expected. I was disappointed, and paid wound up paying twice more than I would have paid for a better product in a local store. I won't be ordering from Designer Down again.
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Rating: Excellent Comments: also , the product is super
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Rating: Good
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Rating: Good
Rating: Excellent
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Rating: Excellent Comments: Merchandise was delivered quickly. Vendor confirmed order and delivery.
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Rating: Good Comments: accurate billing and a great product. Speed of delivery could be improved.
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Rating: Excellent Comments: My appreciation for their excellent service already sent directly to Julie
-------------------------------------------------------------------------------- Order: 835 Rating: Excellent Comments: Just what I ordered, on time, fair price and good quality.
Rating: Good
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Rating: Excellent Comments: Absolutely no problems! I have already recommended them to two others! Would certainly use them again. -Anna
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Rating: Good
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Rating: Excellent Comments: The owners were very helpful (the Yahoo shipping notification was not working). They answered my questions and provided email followup.
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Rating: Excellent Comments: Timely response...just what I ordered at an excellent price and TAX FREE!
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Rating: Good Comments: It may actually turn out to be excellent. Simply disappointed that I could not receive merchandise for over a month due to the holidays and supplier issues. The company has communicated clearly and in a timely manner with me. I am looking forward to receiving the merchandise, which I looked for on the internet for a long time.
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Rating: Excellent Comments: best service I ever had in an online store..... this is really a very good store Greetings from Germany and the best wishes for the New Year Ludger Buermann (LudgerBuermann@t-online.de
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Rating: Good Comments: Very personal service as I called their # and one of the owners answered.
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Rating: Excellent Comments: The American Flag Throw I ordered was exactly what I was looking for. I was very pleased that my order arrived in just a couple of days.
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Rating: Excellent Comments: They got the gift out in great time. They made me feel like this order was an important one to them. The down duvet was a gift for a 13 year old boy and he was thrilled with it! I had no trouble placing the order even though I live in London - other American merchants are so short sighted in that they think orders are only placed from the USA. The web is, after all, WORLDWIDE!
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Rating: Excellent
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Rating: Excellent Comments: very quick
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Rating: Excellent Comments: they went out of their way to make sure my transaction was smooth and pleasant
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Rating: Excellent
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Rating: Excellent Comments: great product. Showed up quick.
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Rating: Excellent Comments: Wonderful! Quick processing and shipping. Reliable!
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Rating: Excellent
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Rating: Good Comments: I got my order in a timely fashion. I had to return my purchase and will see how quickly I get a refund on my account.
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Rating: Good Comments: THE WEBSITE WAS VERY EASY TO USE AND ORDERING WAS SIMPLE AND DIRECT. I WISH MY ORDER COULD BE SHIPPED AS QUICKLY AS THE PROCESS TOOK PLACE, BUT I AM STILL WAITING FOR MY MERCHANDISE.
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Rating: Good Comments: OREDERING WENT GREAT AND WAS SIMPLE TO DO. I WISH MY ORDER COULD BE SHIPPED AS SIMPLY AS THE ORDERING PROCESS WAS, BUT I AM STILL WAITING FOR MY MERCHANDISE.
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Rating: Good
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Rating: Excellent
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Rating: Good
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Rating: Good Comments: I sent a e-mail about size and color with a prompt reply and delivery charges were FREE and delivered in a reasonable time. I was quite satisfied.
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Rating: Excellent
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Rating: Excellent Comments: Great website -delivered exactly what they said. No hassle - great experience
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Rating: Excellent Comments: Really great catalog, easy to use. REALLY nice people, sent along their thanks on nice cards enclosed with order and separately with the receipt. Will definitely be using them again.
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Rating: Good
-------------------------------------------------------------------------------- Order: 605 Rating: Excellent Comments: It might be nice to have information available on conversions between your slipper sizes and shoe sizes to help customers decide. You might consider making an XL size as well.
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Rating: Excellent Comments: The pillows I ordered are great. The help I got was also wonderful. I highly recoment Designerdown.
-------------------------------------------------------------------------------- Order: 564 Rating: Good Comments: Good experience re timing etc but real test is how well they would have handled a return. That is what I care about particularly whether they wouldhave a UPS or fred Exp pick up at the house
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Rating: Excellent
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Rating: Excellent
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Rating: Good
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Rating: Good Comments: Thank you for your letter. I am happy wiyth the product. I will do business with you again. Mary Haas
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Rating: Excellent Comments: Easy to use site, item came to me just as ordered. Exactly what you want from web shopping -- no surprises!
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Rating: Excellent Comments: The sales women was so helpful! She had great ideas and helped me find exactly what I needed.
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Rating: Excellent
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Rating: Excellent Comments: Amazingly wonderful feather pillows for a very low price, delivered quickly.
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Rating: Good Comments: Need to give a quicker confirmation on the order other than that excellent.
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Rating: Excellent
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Rating: Good Comments: i am very pleased with designer down. i had a problem in the beginning with receiving a comforter in time for my son's birthday,but the people at designer down worked very hard to try to get it to me in time,which means very much to me. They are very helpful and the contact i had with them was very satisfying.
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Rating: Good
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Rating: Excellent Comments: FABULOUS store ... very nice sales staff ... wonderful products (my sister loved her Christmas gift!)
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Rating: Excellent Comments: Ii am very pleased with the product and the service, the comforter came in a week and that was at the peak of the Christmas season. KD
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
-------------------------------------------------------------------------------- Rating: Excellent Comments: Answered e-mail before I ordered the blanket and it was everything I wanted. Service was good, Shipping time short, just no complaints.
Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Product is excellent and as I wanted. Prior to purchase, I sent an email with questions which were answered promptly and accurately. Deliviery took a good week & a half from placement of order -- had wished for it sooner but it arrived ok.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: My order was a small one but their communication with me was prompt, helpful, and friendly. Order arrived very fast and included a personal touch. A very pleasant purchasing experience.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I order my Columbia jacket from this company with a little reservation because I had never heard of Designerdown.com. I also wondered why I was finding myself at a site that sold comforters along with Columbia jackets. I was extremely happy with the entire transaction. Not only did I get the best price for the item, but the communication was great and my order arrived with a few days. I do a lot of online shopping and never bother writing reviews. This company deserves my recommendation and an across the board five star rating.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased with my purchase and the fast and efficient service that Designerdown.com provided. Excellent!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: will recommend to friends
-------------------------------------------------------------------------------- Order: 2738 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I purchased a Columbia sweater at a great price. I received the item very quickly. Ill shop Designerdown.com again!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: This is a second review of this merchant. The first was somewhat less positive, but that resulted from confusion primarily on my part. Everything is quite satisfactorily resolved now, and I would like to set the record straight with a review that better reflects the overall experience.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchants website was user-friendly, my only advice is to make sure and call to check the availabilty of any item because I understand that it is hard to update the website with every order that they get. When I called I recieved GREAT customer service and my order was recieved RIGHT on time. And the price of my order wasnt bad either.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They actually did not have what I ordered on line, so they emailed me with a suggestion of a similar item. It worked out fine.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fast delivery. Booties were as advertised. Would use this merchant again.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Had a good experience dealing with this merchant. Would not hesitate to do so again.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent communication regarding special order item.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was a smooth purchasing experience. I would order from this website again. I liked the e-mails sent to update me on my order status. Delivery occurred within a week. I gave a low score on shipping options because I dont remember having any shipping options - still, the shipping was handled perfectly, so no complaints!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Designer Down did a great job getting my pacakage out in a speedy fashion. After my order was sent out they sent me a very nice card thanking me for my business and included my receipt. Now this is how I like to shop on the internet. Thanks!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thanks for a great experience.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would highly recommend this merchant and would use them again. They called me to verify the address and also e-mailed me to offer another option as the color I had indicated was unavailable.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: i had many questions before I made this purchase, which the seller happily and quickly answered by email. They are wonderful business people!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: ***** FIVE STARS ALL THE WAY! I was so pleased with my Duvet Cover. It was so beautiful and fit perfectly! Delivery was extremely fast! I have received so many compliments from family and friends. I would also like to mention that my emails were answered so quickly. I would hardly get done typing my question and within minutes of sending it the company replied. I couldnt be more satisfied! Thank you so very much! JoAnn
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: This was such a positive and pleasant shopping experience! I was kept informed on the status of my purchase, and even received a hand-written thank you note from the store owners. Thanks so much!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I called up the store just to make sure that the size of the jacket I wanted was still available. I got lucky and got the last one. The customer service was awesome. Very helpful and knowledgable. I definitely plan on doing business with Designerdown.com again.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Highly recommend--the notecard included in shipment is a nice touch! Would definitely order from again and refer others to the site. Best price I could find for Willow Tree. Thanks!!!
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Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Awful Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: The product itself was in perfect condition upon arrival and was cheaper than I had found it elsewhere. My only negative feedback is that I requested that it not be sent until a specific date, but my request was overlooked.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wonderful customer service, bends over backwards to please and always in touch. I ordered a L and was able to change it to an XL which they special ordered for me. Awesome product - beautiful Columbia jacket just as pictured. :)
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: No problems
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: As advertised fast shipping
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I wish they would have an option to ship faster. but since they did so well otherwise.I decided to still rate them excellent, I would definatley order from them again.
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Rating: Bad Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: OK Customer Service Rating: OK Title: Body: Slippers are not very sturdy, theyve already started to leak feathers.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They were in constant contact with me, when one item was backordered. I needed it by a certain date, and they got it to me days in advance. They were very courteous and efficient. I would shop with them again.
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Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great customer serivce! The only issue that I have is that the advertisement stated that the pillow was 100% down filled. The tag on the pillow stated that it was at least 75% down filled. I was disappointed in that, however they offered FREE shipping - you cant beat that!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant provided excellent service. My email inquiries were always answered promptly, and I would recommend this company to others, with no reservation. Delivery (to Canada) was somewhat slow, but Im attributing that to the post office, and not to the merchant. (I made a point of requesting delivery via the post office, in order to avoid the inevitable Customs brokerage fees that come when cross-border deliveries are made via courier companies.)
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great service. Item out of stock when ordered. Julie worked really hard to keep me advised as to delivery.
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Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Designerdown.com personnel were very helpful. The product arrived in perfect condition. I will consider this company for future purchases.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have nothing but praise for these people, the service was great, so far. I had to exchange one of the items for a different size, but I dont expect any problems. The service is personalized, so you arent just a number to this merchant, as you would be to a large company. I will definitely be going back to them for any future needs.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This company was great - they had exactly what I was looking for and delivered it promptly. The pricing was great, too!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My experience with this company was exellent. I ordered a Columbia Trickster Parka from them and come to find out that they are all sold out. They went out of their way to see if they could order another one from Columbia. They stayed in contact with me the whole time and answered all of my questions. Best place I have done business with on the internet ever. Will definitely shop here again! THANK YOU!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Not Rated Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I tried to purchase a Columbia jacket from designerdown.com, but Columbia had sold out of the jacket. Designerdown.com contacted me immediately through email AND a phone call. This level of customer service is hard to find. Even though they didnt have the jacket I wanted, I appreciated how they put in extra effort to contact me.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The most personal service I have received on the web! they even sent a card thanking me for their business. Im so glad I went with designerdown.com.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very personal. I was so excited to find the product that I shared that with the store owners, and they made it even more special. They delivered for free, before Christmas. I will be shopping with them again. Eric & Theresa
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The merchant was very kind and answered all my emails. Would do business again! Thanks.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Good Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Qaulity of product & service was superior to most.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great product, fast delivery. Excellent rating. Will use again if needed. No worries with this merchant.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My transaction with Designer Down was easy from beginning to end, they offered free shipping, and I am very happy with the comforter cover I purchased! They added nice touches, like including a little note saying they appreciated my business inside the package.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The only thing that concerned me was the box was not taped, only folded on top. Didnt seen safe. Could see the purchased product inside. Also the box was very badly crushed on one side.(not your fault) Otherwise all was fine. Thank you!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great products and service. Quick delivery.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The down blanket was excellent quality along with the excellent service. I have been searching for a down blanket for my california king bed for quite a while and finally found one here. The oversized king fits create.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very happy with the quality of the item.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I explained the need to rush my order from Designer Down and couldnt believe how quickly they got it to me. Also, I was very pleased with the pillow -- it was everything they said it was and more. I heartily recommend this company. Lynn
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The entire experience was great! I highly recommend the company.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I dont usually write endorsements for internet vendors, however, this is different. This outfit is not a Fortune 500 company, but a few hardworking folks trying to be of service. I heartily recommend their products and service! I think youll be glad you did business with them.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent store and service. I received a defective pillow and was promptly shipped a replacement! Very courteous customer service. Would definitely recommend buying from this store.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The transaction was smooth. They even sent a nice thank you card. I highly recommend them! :-)
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Both products and customer service deliver comfort and warmth at a highly competitive price. I love my down booties so much I bought an additional six pair as gifts! And their down pillows are superb! I will definitely be shopping here again. You cant go wrong purchasing from Designerdown.com!:~) Thanks for the great experience!
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Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Awesome down products! Extremely happy with quality of merchandise at reasonable prices, ease of placing orders, delivery time with free shipping, and friendly service! Youll be comfortable and cozy with Designerdown.com!!!
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Good experience. Very quick delivery. I would recommend this merchant.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: JUst what I was looking for at a great price and fast shipping! thank you!
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:
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Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: The slippers arrived in a short time, safely delivered by an efficient service.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The fastest service I have ever received when shopping on the internet! Wonderful!
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Received order very quickly. Very nice merchandise.
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Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Want a Columbia jacket? Body: This is the place to get it. One of the owners called me to let me know they were shipping immediately. I got the jacket three days later (cross-country). Shipping was by UPS ground and was included. Also, their prices are slightly better than anywhere else I saw on the Web.
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Not Rated Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Beautiful, Soft Comforter Body: I am very pleased with this beautiful, soft baby comforter that I received! It came in less than a week, and I am very happy with it. Prior ro ordering, I needed to contact them via e-mail with a question, and they responded immediately. I only wish that they sold comforter covers with it, since it is white (for now)!
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Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Down Throw Body: Lovely down throw. I got it for my elderly mother, and it is perfect...just what I wanted! Thank you!!! Excellent transaction in every way!
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Rating: Excellent
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Rating: Good Comments: The pillows and pillow cases I ordered are just right. I would order from them again! The only problems were in the delivery.
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Rating: Good
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Rating: Excellent Comments: Very fast process and delivery. Thank you.
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Rating: Excellent Comments: It doesn't get any better than this as far as merchants or products are concerned! If you place your order online, the communication is good and the order goes without a hitch, if you place your order by telephone, same deal! I am a repeat customer, this being my fourth order. SHOP HERE WITHOUT ANY HESITATION AND THE DOWN TRAVEL PILLOWS ARE THE BEST! We use them for 19 hr. flights, we should know! Cheers!
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent Comments: I have ordered from Designerdown.com twice now in the last year, and have been quite pleased. I would reccommend this store to anyone! Jane M. Larson
Rating: Good Comments: I consider this merchant to be one of the better e-merchants I have done business with. I will definetly purchase from them againe & would definetly advise friends to use them as well.
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Rating: Good
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Rating: Excellent Comments: Received a discount I did not expect and very much appreciate. Very nice people. Quality products. Highly recommend.
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Rating: Good Comments: I ordered slippers as a gift for my daughter-in-law. They were shipped quickly, arrived in good time and good condition, and she likes them...may exchange for color, but that's the way with long distance birthday gifts!!
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Rating: Excellent Comments: Sent several E-mails to keep us informed of how our order was progressing. Thank You card in with our order is a nice touch.
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Rating: Excellent Comments: Very quick delivery. Great product for a extremely reasonable price!
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Rating: Excellent
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Rating: Excellent
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Rating: Good
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Rating: Good
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent Comments: Wonderful online experience! Very personable staff, very accomodating and incidentally, wonderful products!
-------------------------------------------------------------------------------- Order: 1282 Rating: Excellent Comments: The owners were extremely helpful and accommodating. Wonderful to deal with.
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Rating: Good
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Rating: Excellent Comments: I felt there was personal attention to my order.
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Rating: Excellent Comments: Ordering was easy, pricing was competitive, delivery was quick, and I received a quality product. Thank you!
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Rating: Excellent Comments: My down comforter is absolutely perfect in every way! I had ordered several down comforters from several different online stores only to have to return them because of the poor quality. I'm so happy with my purchase from DesignerDown. I have told all of my friends about DesignerDown. The shipping was unbelievably fast and the comforter was packaged very well.
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Rating: Excellent Comments: Item was not in stock, but did not take long to come in. Great product!
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Rating: Good Comments: Item arrived very quickly. They called me and left a message about an accidental double bill that they had fixed right away, but they just wanted to let me know! I would buy from them again.
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Rating: Excellent
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Rating: Good
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Rating: Excellent Comments: I was quite impressed when one of the owners called me to say the size bathrobe I ordered for my aunt to give as a gift was not in stock. She told me what colors were left in a medium and arranged to ship the robe to my aunt in South Jersey and the bill to me in North Jersey. I kept the enclosed business card and will use designerdown again if needed.
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Rating: Excellent
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Rating: Excellent Comments: I was very impressed with their personal touches.
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Rating: Good
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent Comments: Personable interaction with followup with these lovely people. Enjoyed working with these folks and would do it again.
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Rating: Good Comments: They were promt friendly and very easy to work with. They even sent me a free gift that I did not expect.
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Rating: Excellent Comments: Excellent communications and fast service! Products were great!
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Rating: Excellent
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Rating: Excellent Comments: Personal attention to a personal request. Very good experience and an unbeatable price. I will be back!
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Rating: Excellent Comments: Fast service, free shipping and they kept me informed as to the status of my order. Product is a XMAS present so I haven't had a chance to check the quality as yet. So far so good.
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Rating: Good Comments: Prompt shipment. Goods (down booties) a bit tight but wearable.
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Rating: Excellent
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Rating: Excellent Comments: I was very pleased with my order at Designerdown.com. My inquiry with regards to the delivery date was kindly answered and my order was promptly delivered just in time.And on top of it all, the quality of the down comforter is excellent. I think more people should know about this web site.
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Rating: OK Comments: My 'ancient' down slippers also came in 'extra large' [which I bought]. Yours don't BUT your staff was kind enough to notify me of the measurements. Your large is 11". My extra large is 12", so I can't buy them ~ I would still buy from you.
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Rating: Excellent
Rating: Excellent
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Rating: Excellent Comments: Designerdown.com were very responsible and professionals with my order. Everything was perfectly well done. Thanks!p.s. I highly recommend this store for everyone!
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Rating: Good Comments: It would have been nice to have been sent a shipping notice that included a tracking number but when I emailed and asked I was sent a prompt reply and as it happened, the pillow arrived that day and is good quality. I would use designerdown.com again without reservation.
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Rating: Excellent Comments: I had a hard time finding the right price of the item I wanted to buy. I found this site and thier prices and then I looked around, but no other site was cheaper. I compared each little thing and it turned out to be the best deal. They were nice enough to pay the extra shipping and handling and I also recieved a thank you letter from them thanking me for my business. I was very pleased and I would definantly use them again and refer others to them. Only if they sold sheets! Thanks!
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Rating: Excellent Comments: I have long wanted a throw sized (50"x60") down blanket. I have never seen one either at a store or on line. The closest thing I found was a smaller sized baby blanket for about $200.00. Designerdown.com had exactly what I wanted at a terrific price--they even paid the shipping!
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Rating: Excellent
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Rating: Excellent Comments: Thought I had a problem. They responded immediately, giving detailed info so that I could track down if it was recvd or not. It was indeed recvd. And fault was resident manager not notifying may daughter of delivery. Would use Designerdown.com again in a heartbeat. Thank you, Jo Ishaq Desi
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Rating: Good Comments: The product that I received was not what I expected. I was disappointed, and paid wound up paying twice more than I would have paid for a better product in a local store. I won't be ordering from Designer Down again.
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Rating: Excellent Comments: also , the product is super
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Rating: Good
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Rating: Good
Rating: Excellent
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Rating: Excellent Comments: Merchandise was delivered quickly. Vendor confirmed order and delivery.
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Rating: Good Comments: accurate billing and a great product. Speed of delivery could be improved.
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Rating: Excellent Comments: My appreciation for their excellent service already sent directly to Julie
-------------------------------------------------------------------------------- Order: 835 Rating: Excellent Comments: Just what I ordered, on time, fair price and good quality.
Rating: Good
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Rating: Excellent Comments: Absolutely no problems! I have already recommended them to two others! Would certainly use them again. -Anna
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Rating: Good
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Rating: Excellent Comments: The owners were very helpful (the Yahoo shipping notification was not working). They answered my questions and provided email followup.
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Rating: Excellent Comments: Timely response...just what I ordered at an excellent price and TAX FREE!
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Rating: Good Comments: It may actually turn out to be excellent. Simply disappointed that I could not receive merchandise for over a month due to the holidays and supplier issues. The company has communicated clearly and in a timely manner with me. I am looking forward to receiving the merchandise, which I looked for on the internet for a long time.
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Rating: Excellent Comments: best service I ever had in an online store..... this is really a very good store Greetings from Germany and the best wishes for the New Year Ludger Buermann (LudgerBuermann@t-online.de
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Rating: Good Comments: Very personal service as I called their # and one of the owners answered.
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Rating: Excellent Comments: The American Flag Throw I ordered was exactly what I was looking for. I was very pleased that my order arrived in just a couple of days.
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Rating: Excellent Comments: They got the gift out in great time. They made me feel like this order was an important one to them. The down duvet was a gift for a 13 year old boy and he was thrilled with it! I had no trouble placing the order even though I live in London - other American merchants are so short sighted in that they think orders are only placed from the USA. The web is, after all, WORLDWIDE!
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Rating: Excellent
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Rating: Excellent Comments: very quick
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Rating: Excellent Comments: they went out of their way to make sure my transaction was smooth and pleasant
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Rating: Excellent
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Rating: Excellent Comments: great product. Showed up quick.
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Rating: Excellent Comments: Wonderful! Quick processing and shipping. Reliable!
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Rating: Excellent
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Rating: Good Comments: I got my order in a timely fashion. I had to return my purchase and will see how quickly I get a refund on my account.
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Rating: Good Comments: THE WEBSITE WAS VERY EASY TO USE AND ORDERING WAS SIMPLE AND DIRECT. I WISH MY ORDER COULD BE SHIPPED AS QUICKLY AS THE PROCESS TOOK PLACE, BUT I AM STILL WAITING FOR MY MERCHANDISE.
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Rating: Good Comments: OREDERING WENT GREAT AND WAS SIMPLE TO DO. I WISH MY ORDER COULD BE SHIPPED AS SIMPLY AS THE ORDERING PROCESS WAS, BUT I AM STILL WAITING FOR MY MERCHANDISE.
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Rating: Good
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Rating: Excellent
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Rating: Good
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Rating: Good Comments: I sent a e-mail about size and color with a prompt reply and delivery charges were FREE and delivered in a reasonable time. I was quite satisfied.
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Rating: Excellent
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Rating: Excellent Comments: Great website -delivered exactly what they said. No hassle - great experience
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Rating: Excellent Comments: Really great catalog, easy to use. REALLY nice people, sent along their thanks on nice cards enclosed with order and separately with the receipt. Will definitely be using them again.
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Rating: Good
-------------------------------------------------------------------------------- Order: 605 Rating: Excellent Comments: It might be nice to have information available on conversions between your slipper sizes and shoe sizes to help customers decide. You might consider making an XL size as well.
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Rating: Excellent Comments: The pillows I ordered are great. The help I got was also wonderful. I highly recoment Designerdown.
-------------------------------------------------------------------------------- Order: 564 Rating: Good Comments: Good experience re timing etc but real test is how well they would have handled a return. That is what I care about particularly whether they wouldhave a UPS or fred Exp pick up at the house
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Rating: Excellent
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Rating: Excellent
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Rating: Good
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Rating: Good Comments: Thank you for your letter. I am happy wiyth the product. I will do business with you again. Mary Haas
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Rating: Excellent Comments: Easy to use site, item came to me just as ordered. Exactly what you want from web shopping -- no surprises!
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Rating: Excellent Comments: The sales women was so helpful! She had great ideas and helped me find exactly what I needed.
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Rating: Excellent
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Rating: Excellent Comments: Amazingly wonderful feather pillows for a very low price, delivered quickly.
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Rating: Good Comments: Need to give a quicker confirmation on the order other than that excellent.
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Rating: Excellent
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Rating: Good Comments: i am very pleased with designer down. i had a problem in the beginning with receiving a comforter in time for my son's birthday,but the people at designer down worked very hard to try to get it to me in time,which means very much to me. They are very helpful and the contact i had with them was very satisfying.
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Rating: Good
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Rating: Excellent Comments: FABULOUS store ... very nice sales staff ... wonderful products (my sister loved her Christmas gift!)
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Rating: Excellent Comments: Ii am very pleased with the product and the service, the comforter came in a week and that was at the peak of the Christmas season. KD
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
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Rating: Excellent
-------------------------------------------------------------------------------- Rating: Excellent Comments: Answered e-mail before I ordered the blanket and it was everything I wanted. Service was good, Shipping time short, just no complaints.
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